Job Description

About VHR – Global Aviation Talent Experts

At VHR, we know that behind every seamless private aviation experience is a team of exceptional people. Since 2003, we’ve been connecting aviation companies with world-class professionals across flight operations, maintenance, management, and commercial functions.

Now, on behalf of one of our trusted clients—a fast-growing Part 135 operator—we are seeking a Charter Sales Manager to lead charter revenue activities, grow broker relationships, and help scale a high-performing charter department.

This is a fantastic opportunity for an experienced aviation professional from a jet management or charter operator background—whether your prior focus has been sales, dispatch, client management, or ops—to transition into a commercially focused leadership role.

The Role

As Charter Sales Manager, you will take ownership of the company’s charter sales function, supporting and growing a high-urgency team focused on converting inbound charter enquiries, maximizing aircraft utilization, and delivering a premium client experience. You will collaborate closely with flight operations, owner services, and senior leadership to ensure sales performance is aligned with operational realities and company goals.

Key Responsibilities

• Lead and manage charter sales activities, including quoting, negotiating, and closing charter bookings.

• Build and maintain strong relationships with charter brokers, aircraft owners, and high-value clients.

• Collaborate with operations and flight support teams to ensure aircraft and crew are scheduled efficiently and profitably.

• Monitor market trends and competitor pricing to support strategic positioning.

• Develop KPIs and reporting metrics to track sales performance and fleet utilization.

• Ensure CRM and quoting platforms (e.g., Avinode, FL3XX, Leon) are accurately maintained.

• Contribute to the pricing strategy and provide feedback to leadership on market dynamics.

• Support or lead recruitment, training, and coaching of sales personnel as the team grows.

• Drive a collaborative and performance-oriented culture between sales and operational functions.

• Respond to and resolve escalated customer service issues or complaints when needed.

• Ensure strict compliance with all relevant FAA regulations, company manuals, and operational policies.

What We’re Looking For

• Prior experience within a Part 135 or jet management environment (sales, operations, dispatch, or client service).

• Strong commercial acumen with the ability to drive charter revenue performance.

• Excellent communication, negotiation, and customer service skills.

• A proactive, solutions-driven mindset and the ability to thrive in a high-paced, detail-focused environment.

• Familiarity with charter quoting and scheduling platforms (e.g., Avinode, Schedaero, FL3XX, Leon).

• A strong team player who can lead through influence and example.

• Bachelor's degree preferred, but equivalent aviation experience will be considered.

Desirable Skills

• Previous leadership or supervisory experience within a charter or sales-focused team.

• Working knowledge of aircraft performance, cost structures, and international trip planning.

• Fluency in additional languages is a plus.