VHR Engagement Hub

Customer Account Specialist

Jebel Ali Free Zone Dubai, AE

Contract

Full-time

Job ID:

70721

Published date:

22/08/2025

Summary

Customer Account Specialist

At our Dubai MRO Centre we are specialists in the maintenance, repair and overhaul of aircraft systems. As part of our planned continued expansion we require experienced individuals who will contribute to our success, whilst upholding our reputation as a leading provider of quality MRO services with customers. An opportunity has arisen for a Customer Account Specialist within our Dubai Team. This position will report to the Customer Service Manager of the Dubai MRO site. This is an excellent opportunity to be part of a diverse team.

Purpose / Objective:

To provide customer support by completing contract review, quote submission, status reports and addressing customer needs as required.
To provide support by liaising with management, operations, materials/logistics and finance to support delivery to the customer within contract terms.
To work with the management team to develop, communicate and achieve tactical and strategic PDM goals in areas such as COPQ, EBIT, Quality, contract management and delivery assurance which relate to the CSR function.
To perform data analysis and reporting on customer specific metrics; develop systems and processes which establish and maximizes customer satisfaction for the Dubai MRO site.
To work with all levels of management, personnel and customers.

Job Duties:

Assisting Customer Service and Operations team and provide necessary information to the team regarding customer requirements.
Assist in Contract management as directed by management (preparation of quotes and tenders, contract analysis and execution to assure desired margins, and other tasks as necessary and assigned by management).
Respond to request for proposals (RFP) and request for quotes (RFQ) within the time period requested by the customer.
Following up on removals with the customers.
Address customer inquiries, concerns, and issues promptly and effectively, aiming for swift resolution.
Providing necessary documents from customer before the shop visit.
Sharing documents with related departments to get prepared for the shop visit.
Face-to-face meetings with major customers in region.
Participating in work scope meetings.
Providing customer approvals for work scope changes, exchanges, swaps and scrap replacements on time according to the agreement.
Liaise with customers to establish customer requirements and scope of work for tender/quote.
Maintain customer contact to determine outcome of quote/tender.
Assist in preparation of contracts clearly outline the agreed terms and conditions of business agreement and which are legally correct.
Quote follow-up to drive appropriate quote level within the business.
Attend daily operations meetings, escalating major issues and providing support to customer service representatives for daily issue resolution.
Complete contract review and repair card raising for units being inducted into the shop to ensure compliance to customer requirements.
Develop and transmit quotations for work to be completed per customer agreements or on a time and materials basis.
Provide after-hours AOG support and expedite customer critical units currently being worked in the Dubai MRO site.
Manage customer service projects required to meet the needs of the business or to meet special requirements of customers.
Gathering feedback from the customer to understand their satisfaction levels and areas for improvement, implementing strategies to enhance customer satisfaction, loyalty, and retention.
Process exchanges when required by customer, or in an effort to meet on-time delivery requirements.
Build and maintain customer folders with pertinent customer information (i.e. contacts and agreements).
EH&S, Ethics, Quality and ACE objectives as identified by the company.
From time to time the successful candidate may be required by the Company to perform other tasks which are not included in the above description, but are within the capabilities of the individual and, where necessary, training will be provided.

Requirements:

Bachelor’s degree in business administration, Aerospace Engineering, or a related field. Master’s is a plus.
Proven experience in customer account management, preferably in the aerospace or MRO industry.
Knowledge using MRP systems. Experience using SAP preferred.
Expert at MS Office applications.
Strong interpersonal and communication skills.
Excellent command of English both written and spoken.
Technical knowledge on commercial aerospace component repair business.
Ability to multi-task, and work under pressure in time-sensitive situations.
Customer oriented and continuous improvement mindset.

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B1 Engineer A320 NEO, Advance Borescope

Air Seychelles LTD, Creole Spirit, P, O Box 286, Victoria, Mahe, Seychelles

Contract

Full-time

Job ID:

70655

Published date:

19/08/2025

Summary

Job Title: B1 Licensed Engineer – A320 NEO (Leap-1A Borescope Certified) Contract Type: Fixed-Term Contract (3 Years)

About the Role

We are seeking an experienced and highly skilled B1 Licensed Engineer to join our team on a 3-year fixed-term contract. The successful candidate will be fully type-rated on the Airbus A320 NEO and certified to perform borescope inspections on the CFM Leap-1A engine. This is a hands-on role requiring a strong commitment to safety, quality, and technical excellence.

Key Responsibilities

• Perform scheduled and unscheduled line and base maintenance on A320 NEO aircraft in accordance with regulatory and company procedures.

• Conduct borescope inspections on Leap-1A engines, including troubleshooting and defect rectification.

• Accurately complete all required documentation and technical reports to meet regulatory compliance standards.

• Ensure adherence to all safety protocols and regulatory requirements (EASA/CAA/FAA as applicable).

• Support continuous improvement initiatives to enhance maintenance efficiency and reliability.

• Liaise with maintenance planners, operations, and other engineering staff to ensure aircraft serviceability.

Required Qualifications & Experience

• EASA Part-66 B1 Licensed Engineer (or equivalent).

• Type-rated on Airbus A320 NEO.

• Certified for borescope inspections on CFM Leap-1A engines.

• Proven experience in line and/or base maintenance on A320 family aircraft.

• Strong understanding of aviation safety, compliance, and regulatory frameworks.

Desirable (Not Essential)

• NDT Level 2 certification in any of the following methods: Eddy Current, Ultrasound, or Visual.

• Additional type ratings or engine approvals.

• Previous experience in a fast-paced MRO or airline environment.

Key Skills & Attributes

• High attention to detail with a strong safety focus.

• Ability to work effectively under pressure and within tight timeframes.

• Strong problem-solving and troubleshooting skills.

• Excellent communication and teamwork abilities.

Contract Package & Benefits

• 3-year fixed-term contract

• Housing allowance

• Travel allowance

• Healthcare coverage for the contractor

Location Highlights

This role is based in a tropical island nation in the Indian Ocean, renowned for its pristine beaches, year-round warm climate, and unique cultural blend of African, Asian, and European influences. The location offers a relaxed lifestyle, with plenty of opportunities for water sports, outdoor activities, and exploring natural reserves. English is widely spoken, and the region has a strong aviation presence, with modern facilities supporting both domestic and international operations.

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Materials Planner

Jebel Ali Free Zone Dubai, AE

Contract

Full-time

Job ID:

70423

Published date:

15/08/2025

Summary

MATERIALS PLANNER

Duties and Responsibilities:

• In this role, you will initiate and monitor orders and material requirements needed to support internal customers.

• Manage part allocation, material flow and shortage management. • Manage safety stock levels. • Stock transfers / interplant transfers. • Resolving delivery risks in supply chain by sourcing from alternate suppliers. • Annual inventory count support. • Understand the production schedule and communicate within the Supply Chain

organization for impacts to schedule. • Work within the SAP system to continually search for opportunities to enhance

the production and supply chain process using a variety of problem-solving techniques.

• Interface with Finance, Operations, Quality and Engineering to support integrated value stream reporting and solutions.

• Lead and participate making material allocation priority decisions on critical parts.

• Support Supply Chain logistics and drive cost reduction opportunities where they exist.

• Participate in process improvement opportunities using ACE and Lean Strategies to ensure accurate and prompt inventory accounting and financial reporting.

• Implement Root-Cause Corrective Actions as required to ensure the highest quality standards are maintained.

• Demonstrate commitment to the EH&S program by following all policies & procedures and completing all required training and supporting EH&S activities.

• Excess and obsolete inventory management.

Qualifications & Skills:

• Bachelor's Degree and a minimum of 5 years of experience in material planning. • Prior experience in using the SAP system with emphasis on the production and

material modules. • Strong in Microsoft Office programs, in particular excel. • High level of English proficiency. • Strong planning and organizational skills with the ability to adjust to changing

priorities. • Ability to work with all levels of employees, management, suppliers and

customers. • Robust manufacturing/materials background. • Strong analytical skills including problem solving and troubleshooting. • Able to demonstrate the practical application of continuous improvement

principles.

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• A highly motivated self-starter with a strong desire to succeed and pursue continued growth and developmental opportunities.

• Ability to meet commitments, balance and resolve conflicting priorities. • Results focused on work ethic to resolve issues in a timely manner.

http://www.v-hr.com/

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Quality Inspector (Aircraft Seats)

Jebel Ali Free Zone Dubai, AE

Contract

Full-time

Job ID:

70457

Published date:

15/08/2025

Summary

Quality Inspector

Description:

This role is offered as fixed term employment for a period of 12 months.

The Opportunity:

As a Quality Inspector you’ll be specifically focused on a project dealing with Aircraft Seating. You will be utilizing project management skills to develop and manage project estimates, timelines and deliverables. As a quality liaison, you will be interacting with all project stakeholders such as the Value Stream Managers, Project Coordinators, vendors, and sub-contractors. Additionally, you will be supporting the quality team on transition projects.

Duties and Responsibilities:

· Be the Quality Inspector focal for the assigned projects.

· Inspects parts, assemblies and finished products to drawings and specifications.

· Follows general inspection guidelines to conduct critical non-routine visual, dimensional, mechanical and functional inspections on a wide variety of components, assemblies, equipment, systems, supplies and materials.

· Inspect and check aircraft components for airworthiness and correct manufacture

· Conduct first article inspection of parts, assemblies, equipment and tooling.

· Supporting the team on quality and regulatory audits.

· Inspect purchased parts and materials for conformity to standards, specifications, and processing requirements Reviewing technical data and discerning requirements from a quality perspective.

· Maintain necessary inspection logs and write inspection reports.

· Coordinate with the wider quality team on the different quality projects as required.

· Submit recommendations to resolve recurring deficiencies found during inspections.

· Interpret inspection findings and determine adequacy of corrective actions.

· Perform ad-hoc tasks as per business need.

Qualifications & Skills:

· Bachelor’s degree in Engineering or Aviation would be preferred.

· Minimum Experience 3+ years of relevant experience is required.

· Experience in an aircraft/component maintenance environment.

· Experience in Aircraft seating/fabric work preferred.

· Sound knowledge of Part 145/CAR 145/FAA 145 Regulatory requirements.

· Internal auditor training/experience preferred.

· Excellent project management skills.

· Excellent attention to detail and quality.

· Ability to manage multiple priorities.

· Sound communication skills to effectively liaise with peers and personnel from different departments.

· Demonstrate effective interpersonal skills.

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Composite Laminator

Italy

Contract

Full-time

Job ID:

69760

Published date:

14/08/2025

Composite Trimmer

Contract

Full-time

Job ID:

70125

Published date:

12/08/2025

Safety Manager

Middle East

Permanent

Full-time

Job ID:

68694

Published date:

12/08/2025

Summary

Job Description: Safety Manager
Full Time on site based in the Middle East

Overview
We are seeking a dedicated and detail-oriented Safety Manager to join our growing team. This position is integral to fostering a strong and compliant safety culture across all operations, with a specific focus on Part 145 Safety Management Systems. The ideal candidate will proactively manage and continuously improve safety programs, ensuring compliance with aviation regulations, industry standards, and company policies.

Responsibilities

Develop, implement, and maintain the Safety Management System (SMS) in accordance with Part 145 regulations and company policies.
Conduct safety audits, risk assessments, and inspections to ensure compliance with EASA/FAA, OSHA, and other relevant regulations.
Lead incident investigations, root cause analysis, and develop corrective action plans to prevent reoccurrence.
Research and incorporate best practices to promote a proactive and inclusive safety culture across diverse teams.
Serve as the primary point of contact for safety-related audits, inspections, and regulatory inquiries.
Design and deliver engaging safety training programs tailored to a variety of learning styles and backgrounds.
Facilitate regular safety committee meetings to encourage open dialogue and collaboration.
Develop and maintain safety performance metrics and reporting systems.
Collaborate with cross-functional teams to identify and mitigate potential safety risks.
Foster a work environment that values equality, inclusion, and respect to ensure all employees feel empowered to prioritize safety in their roles.

Qualifications Required Qualifications:

Bachelor’s degree in Aeronautical or Aviation Management, or a related field (or equivalent work experience).
Comprehensive knowledge of Part 145 regulations and practices.
Proven experience in leading Safety Management Systems (SMS), preferably in an aviation or maintenance environment.
Strong analytical and organizational skills with the ability to manage multiple tasks.
Excellent written and verbal communication skills, with the ability to engage diverse teams.
Proficiency in safety software, tools, and Microsoft Office Suite.

Preferred Qualifications:

Prior experience in an aerospace or aviation environment.
Experience designing and implementing safety training programs for diverse audiences.
Ability to think creatively and propose innovative safety solutions in a dynamic work environment.

Day-to-Day

Perform daily safety checks and ensure compliance with Part 145 standards across operations.
Investigate and document incidents, near-misses, and hazards, and take actionable steps to address them.
Facilitate training sessions and promote safety initiatives through one-on-one coaching, team meetings, and company events.
Collaborate with team members and leadership to drive continuous improvement in safety culture.
Review regulatory updates and communicate changes to the affected stakeholders.
Actively participate in team discussions, offering insights to enhance safety practices while listening to the challenges and feedback of employees.

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Vice President of Charter Sales & Operations

275 E Tropicana Ave, Las Vegas, Nevada, United States, 89169-7312

Permanent

Full-time

Job ID:

69231

Published date:

12/08/2025

Summary

Job Title: Vice President of Charter Sales and Operations Location: [Insert Location] Reports to: Chief Executive Officer / Chief Operating Officer Department: Executive Leadership

Position Overview:

The Vice President of Charter Sales and Operations is a senior leadership role responsible for driving revenue growth, enhancing client satisfaction, and overseeing the efficient, safe, and compliant execution of all charter flight operations. This executive will lead the sales, scheduling, dispatch, and flight operations teams, ensuring a seamless end-to-end customer experience for both private and business aviation clients.

The ideal candidate will combine deep industry knowledge with a proven track record in charter sales, operational leadership, and strategic growth within the luxury aviation sector.

Key Responsibilities:

Sales Leadership

• Develop and execute a strategic sales plan to grow charter revenue and expand market share in key regions.

• Build and maintain relationships with high-net-worth clients, brokers, and corporate travel managers.

• Oversee pricing strategy, contracts, and negotiations to maximize margins and customer retention.

• Set and manage key performance indicators (KPIs) for the charter sales team.

Operational Oversight

• Lead and manage all aspects of day-to-day charter operations, including scheduling, dispatch, crew coordination, and flight support.

• Ensure flights operate safely, efficiently, and in full regulatory compliance (FAA, DOT, TSA, etc.).

• Optimize aircraft utilization, including fleet planning and on-demand availability.

Team & Cross-Functional Leadership

• Recruit, mentor, and manage high-performing teams across sales and operations functions.

• Collaborate with departments such as Maintenance, Flight Operations, Safety, and Finance to support seamless service delivery.

• Foster a customer-first culture that emphasizes responsiveness, accountability, and discretion.

Strategic Growth

• Identify and execute growth opportunities including fleet expansion, new markets, and service innovations.

• Analyze market trends, competitor activity, and customer insights to inform business development strategies.

• Drive digital transformation and operational efficiency through technology adoption and process improvement.

Qualifications:

• Bachelor’s degree required; MBA or equivalent preferred.

• Minimum 10 years’ experience in charter aviation, with at least 5 years in a senior leadership role.

• Proven track record in growing charter revenue and managing multi-functional teams.

• Strong understanding of Part 135 operations, fleet logistics, and aircraft charter economics.

• Excellent interpersonal, negotiation, and leadership skills.

• Ability to thrive in a fast-paced, customer-driven environment.

Preferred Attributes:

• Network of existing relationships in the private aviation and charter brokerage space.

• Experience managing a mixed fleet (light, midsize, and heavy jets).

• Familiarity with aviation management software platforms (e.g., Avinode, FOS, BART, CAMP).

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Aircraft Seat Upholstery Specialist

Jebel Ali Free Zone Dubai, AE

Contract

Full-time

Job ID:

69991

Published date:

11/08/2025

Summary

Aircraft Seat Upholstery Specialist

A Commercial Aircraft Seat Specialist with stitching expertise plays a key role in the refurbishment, repair, and customization of passenger aircraft seating for both wide-body and narrow-body aircraft. This role typically resides within an MRO (Maintenance, Repair, and Overhaul) organization and requires advanced skills in stitching, trimming, upholstery, and materials handling to ensure airworthiness and passenger comfort.

Key Responsibilities:

Inspect, repair, and refurbish aircraft seats and seat components for narrow- and wide-body commercial aircraft (e.g., A320, B737, A350, B777).
Perform detailed stitching, sewing, and upholstery of seat covers using leather, fabric, and synthetic materials.
Ensure compliance with FAA/EASA regulations and OEM specifications.
Read and interpret seat drawings, repair manuals, and technical documentation.
Replace foam cushions, seat covers, armrests, and tray tables.
Work with materials such as Kevlar, Nomex, fire-retardant fabrics, and leather.
Use industrial sewing machines and hand tools.
Collaborate with engineers and inspectors during seat retrofits and modifications.
Maintain clean documentation of work orders, inspections, and repairs.

Skills & Qualifications:

5+ years of experience in aircraft seat maintenance and repair.
Proven expertise in industrial sewing, stitching techniques, and upholstery work.
Familiarity with Airbus and Boeing seat configurations.
Ability to read engineering drawings and MRO technical documentation.
Experience in Part 145 environment preferred.
Knowledge of EASA/FAA regulations relevant to interiors.
Strong attention to detail and craftsmanship.

Work Environment:

MRO facilities or hangars.
May require shift work and weekend hours.
Exposure to aircraft cabin environments, solvents, and machinery.

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Seating Technician (Interior Seats Workshop Technician)

Jebel Ali Free Zone Dubai, AE

Contract

Full-time

Job ID:

69859

Published date:

11/08/2025

Summary

SEATING TECHNICIAN (Cabin Interior Seats Workshop Technicians)

Seat & Cabin Interiors Technicians is required to work for a leading UAE based MRO

This is an excellent opportunity based in the UAE to join an established Aviation MRO sector, whilst being rewarded with a competitive package and flexible shift patterns. As part of the Components team, you will also have the opportunity to work on other client products that help to redefine Aerospace.

Responsibilities

The successful candidate will work as a Seat & Cabin Interiors Technician performing various tasks including:

Perform major & minor assembly, disassembly, cleaning, inspection, testing & disposition of various types of components & accessories installed on premium seating & cabin interiors.
Bonding of upholstery on seating components.
Read technical drawings and data to determine the sequence of operations and ensure that work is performed according to appropriate specifications.
Completion of work packs and documentation accurately.
Strong focus on attention to detail in meeting customer cosmetic guidelines.
Follow quality procedures and standards.
Comply with all rules and regulations of the client, including, but not limited to: Environmental Health and Safety, Ethics, International Trade Compliance and Human Resources.

Mandatory Requirements

Experience working with upholstery and laminates.
Minimum Experience: 3+ years of relevant experience in seating is required.
Ability to utilize computer systems (MS Office, Etc.) to input & retrieve information
Must be available for overtime, including extended workdays and weekends.
The ability to interpret schematics and/or technical drawings.
Strong written and verbal communication skills.

Desirable Requirements

Good experience working as a Seat & Cabin Interiors Technician

Additional Information

This role is offered as fixed term employment for a period of 24 months.
Competitive salary
Visa and medical insurance provided
With the opportunity to be absorbed in a permanent role

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