1
4. KEY ACCOUNTABILITIES:
Managerial accountabilities
Strategy Formation and Implementation
▪ Contribute to the development of annual business plans for the assigned areas of responsibility to
support the achievement of financial and strategic objectives.
▪ Contribute to the development and execution of the department short to mid-term plans to ensure
alignment with the function’s strategic priorities, and the corporate goals.
Budgeting and Financial Performance
▪ Contribute to the development of Operations budget in alignment to the respective annual business
plan.
Policies, Systems, Processes & Procedures
▪ Supervise the implementation of department policies, systems, processes, procedures and internal
controls covering the assigned areas of the division so that all relevant procedural /legislative
requirements are fulfilled while delivering a quality, cost-effective service in a consistent manner.
▪ Identify potential areas of improvement, to support an efficient and effective operation and contribute
towards the continuous improvement of existing policies, processes and procedures by collating inputs
from team, identifying and recommending improvements.
Job specific accountabilities
• Manage the entire Tools and GSE stores activities relating to store keeping, Tools and GSE handling,
Issuance and receipt, Tools and GSE segregation, storage conditions, packaging, Calibration expiry
control, data integrity and stock integrity to comply with company standards, regulatory requirements
and industry best practices.
• Implement efficient logistics strategies to ensure 24-hour 7-days timely deliveries of Tools and GSE at
required locations to support Line maintenance and A checks.
• Ensures Tools and GSE are available, serviceable and optimal for the scheduled/ unscheduled Line
maintenance and A Checks.
• Implement a pro-active Tools and GSE Inspection, Servicing, Calibration and Repair Program to ensure
all Tools & GSE / Vehicles are maintained to the highest of standards, in full compliance with OEM,
airport and regulatory authority requirements to avoid disruption or compromise to the operation.
• Communicate with cross functional teams such as Planning, Line maintenance, A Check, MCC, Supply
Chain and Authorities on business requirements, progress status of Tools and GSE serviceability,
limitation and delays.
• Ensure that records of Tools and GSE transactions are recorded accurately and reconciled at end of
maintenance events to prevent tools being left on the Aircraft post maintenance.
• Develop and implement procedures and processes for safe custody and secure movement of Tools
and GSEs at all times.
• Oversee Tools and GSE stock level inventory accuracy in the Tools and GSE stores including routine
stock audits and use of technology.
2
• Develop and implement an effective vehicle allocation system, to accurately capture each vehicle user
and ensure qualifications, validity and Airside Driver Permit (ADP) are valid and applicable prior to issue
/ release of the vehicle keys.
• Implement an inspection and reporting process to report and track damages to Tools & GSE by the end
users, all reported defects to be verified and repaired in line with OEM repair instructions and standards
in the shortest possible timeframes.
• Ensures that the Line/A Check maintenance facilities such as tool store, GSE staging areas, are all fully
functional and are kept clean and continuously organised in an orderly manner to meet the highest
standards.
• Resolve Tools and GSE issues relating to administration, staff escalations and deviations.
• Quarterly/Annually planning of resources, training, leave, budgetary requirements, business unit
objectives to ensure Tools and GSE department meet regulatory and operational requirements.
• Ensures that any corrective action resulting from a Quality Assurance Audit / Inspection is handled in a
timely manner and is effective in preventing reoccurrence of deficiencies.
• Responsible for recommending enhancement processes and procedures to contribute to improved
availability, reliability and utilisation of Tools and GSE.
• Preparing performance reports and dashboards to present/review achievements on Tools and GSE
targeted business goals.
• Determine and monitor the operating costs for the Tools and GSE section.
• Manage and Report incidents / accident occurrences as per company and regulatory procedures to
minimise injury to Saudia employees and other forms of loss.
• Adhere to the company safety, health, and environmental policy.
• Promotes Safety culture through implementation of SMS processes and formal Risk Assessments when
implementing significant changes.
• Implements the Human Factors and Human Performance principles and awareness in the working
environment.
• Coach, mentor and inspire staff within the GSE & Tooling team to enhance their productivity
engagement.
• Undertaking other such duties as may be reasonably requested by the General Manager.
Corporate accountabilities
Safety, Quality and Environment
▪ Ensure compliance to all relevant quality, health, safety, and environmental management policies,
procedures, and controls across the Flight Dispatch department to guarantee employee and assets
safety, legislative compliance, and a responsible environmental attitude.
▪ Ensure the development of an emergency response plan where emergency response procedures are necessary as part of the safety policy of the certificate holder.
Related assignments
▪ Perform other related duties or assignments as directed.